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At Kivo, we use evidence, expertise and empathy to give individuals and organisations the confidence and means to overcome complexity, evolve and expand their impact.

Too often, we’re held back by outdated systems, structures and practices which stop us from driving real change. At Kivo, our vision is for more organisations and individuals to overcome their barriers and unlock greater social impact as a result.

Kelly Southcott, Founder, Kivo

Kivo was originally founded to help bring people and organisations closer together, so that they can deliver sustainable change in an increasingly digital world.

About Us

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Over the years, digital transformation has become critical for organisations wanting to improve their impact, but it’s part of a much bigger picture. For digital programmes to be effective, the organisation and its people often need to evolve too.

Through our experience working with some of the UK’s biggest charities, we’ve developed a deep understanding of social change organisations and their needs. We know what it’s like, for example, when despite efforts to change the culture, it won’t shift in the right direction. Or when capabilities need to be upgraded and there are financial constraints. Our role is to give leaders the support, tools and understanding they need to truly transform their organisations, making sure they’re fit for the future.

We also work directly with individuals and teams to guide them through change. We offer coaching, supported by mentoring from our experts around specific areas of work as needed. Through this approach, we help individuals to set a clear direction, grow their confidence and build positive relationships, so they can overcome barriers and move forward.

Over time, our offer has also evolved: Our approach is now more holistic and adaptable than ever before. The Kivo network has grown as a result, and we want to help.

Our Values

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Curiosity:

We energetically explore new ideas and concepts. With a thirst for knowledge and comfort with complexity, we listen and observe to help others unpick barriers to changes.

Trust:

It is only through authentic relationships, built on trust, that we can make change happen. We believe that everyone is doing the best they can.

Empathy:

No two people, no two teams, no two organisations are the same. We embrace uniqueness and differences, to create true connections with others.

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How we work

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Our founder, Kelly, works with organisations to understand the best approach to meet your needs. As and when required, she will then reach into the network, made up of strategists with different specialisms, each with a deep understanding of organisational behaviours and complexity. This approach allows us to be flexible, offering the right skills and services to suit your individual or organisational needs.

As your partner, we act as an extension of your in-house team, collaborating and sharing our full knowledge and expertise. We operate in a way that’s non-hierarchical and autonomous, bringing energy, personality and realism to every project.

The Network

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Our Clients

Save the Children
Cancer Research
Crisis
Samaritans
British Red Cross

Kivo take the time and trouble to understand what is unique about us, and deliver solutions that consider both what we are trying to achieve and how to make it happen in a way that really works.

Claire Rowney, Executive Director of Fundraising & Marketing

Save the Children UK

Kivo have been considered part of the team at Save the Children, leading across organisational, technology and process change, whilst ensuring the internal team has the capability and capacity to take further phases of the transformation forward.

Karl Hood, Chief Information Officer

Save the Children UK

Kivo come with the rare ability to see the bigger picture without falling into the typical role of 'consultancy'. They stand by their ethos of putting people before their own profit and will do all they can to ensure you maximise your investments into organisational change.

Anthony Newman, Director of Brand, Marketing & Communications

Cancer Research UK

Kivo’s recommendations proved to be effective and helped me to embed the positive changes needed to transition us from a good team to a high performing team, with minimal impact on our ability to deliver business as usual through the change.

Jennifer Willis, Associate Director of Finance

King College London

Kelly did a wonderful job supporting me and the leadership team through a time of significant and challenging change. Keeping the wider team motivated, she promoted a sense of togetherness across organizational and global borders.

Andrew Latham, Managing Director

ETS Global

Kelly was a step ahead across the programmes, intuitively identifying risk and quickly outlining solutions, ensuring that even if we did hit bumps in the road there were always clear options available to keep the programme moving.

Linda McBain, Director of Digital

Save the Children UK